Company Description

Kumon is the world's most successful after-school program for children ages 3+ to high school. Please visit kumon.com for more information about the program. Please visit https://www.kumon.com/plymouth-mn for out center details.

This position is part-time, permanent and expectation of long-term commitment is required. Please do not apply if you are looking for a short-term or temporary position.

Job Description

We are seeking a long-term employee, who should learn all aspects of running a Center and one who can grow with us!

This position is ideal for individuals who are enthusiastic about education and want to contribute to a positive learning environment.

This position requires interaction with Kumon parents at the front desk. Great communication skills and a customer satisfaction mindset are very important.

The applicant must be proficient in English and Math up to high school level have an above average ability in spoken and written English. The applicant should have a degree/diploma in any discipline from an accredited university or college.

Responsibilities include:

- Effectively manage the front desk during class times (manage all customer interactions, enrollment protocol, phone calls, emails)

- Greet Kumon families upon arrival with a warm and friendly demeanor

- Handle all Kumon family's inquiries and resolve any issues or complaints promptly

- Assist the Kumon Instructor in monitoring the classroom, maintaining a quiet and orderly learning environment for students

- Provide guidance and support to students when necessary, encouraging them to work independently and develop problem-solving skills. Comfortable in guiding Math and English language students from KG at least until grade 8. Training will be provided

- Communicate with the Kumon Instructor regarding student progress, concerns, or any potential issues that may arise via parent communications

- Participate in staff meetings and training sessions to continually improve your knowledge of the Kumon program and grading techniques

- Assist with other administrative tasks, as needed, such as answering phone calls, responding to parental inquiries, and maintaining the center's cleanliness

- Proficient in mathematics and reading, with a solid understanding of the subject matter covered in the Kumon curriculum.

- Excellent attention to detail and organizational skills

- Strong interpersonal and communication skills, with the ability to work effectively with students, parents, and staff members

- A passion for education and a genuine interest in helping students succeed academically

- Ability to maintain confidentiality and handle sensitive information with discretion

- Proficient in basic computer usage

- Customer Service minded individual

- Must be a self-starter and motivated individual

Job Type: Part Time (around 20 to 30 hours per week)

Workdays: Monday, Tuesday, Wednesday and Thursday afternoon/evenings and Friday afternoons

Education: High school diploma or equivalent (College students are encouraged to apply)

Experience: Prior experience in tutoring or education is a plus, but not required.

Work Location: in-person at the Kumon of Plymouth MN